Saturday, December 4, 2010

It is not the Amount that Matters but the Thought and Care!

It is not the Amount that Matters but the Thought and Care!
 
image from photographersdirect

Many years ago my wife and I were on a trip to Carmel, California for some shopping and exploring. On the way we stopped at a service station. As soon as we parked our car in front of the pumps, a young man, about eighteen or nineteen, came bouncing out to the car and with a big smile said, "Can I help you?"

"Yes," I answered. "A full tank of gas, please." I wasn't prepared for what followed. In this day and age of self-service and deteriorating customer treatment, this young man checked every tire, washed every window - even the sunroof - singing and whistling the whole time. We couldn't believe both the quality of service and his upbeat attitude about his work.

When he brought the bill I said to the young man, "Hey, you really have taken good care of us. I appreciate it."

He replied, "I really enjoy working. It's fun for me and I get to meet nice people like you."

This kid was really something!
I said, "We're on our way to Carmel and we want to get some milkshakes. Can you tell us where we can find the near [...]